Welcome to Woodcrest. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, place an order, or interact with us online.

Information We Collect

Information You Provide to Us

• Name, shipping/billing address, phone number, and email address

• Order details and purchase history

• Messages, inquiries, or feedback you send us

Information Collected Automatically

• IP address, browser type, and device information

• Website usage data via cookies and similar tracking technologies

How We Use Your Information

We use your information to:

• Process and deliver your orders (via Cash on Delivery)

• Communicate with you about your orders or inquiries

• Improve our website, products, and customer service

• Send promotional offers or updates (only if you have opted in)

• Comply with legal obligations

Sharing Your Information

We do not sell your personal data. We may share your information only with:

• Delivery/shipping partners to fulfill your COD orders

• Legal authorities if required by law or to prevent frauds

Cookies and Tracking

We use cookies to improve your browsing experience, remember your preferences, and analyze site performance. You can disable cookies in your browser settings, but some website features may not function properly without them.

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

• Depending on your location, you may have rights to:

• Access, correct, or delete your personal data

• Withdraw consent for marketing communications

• Object to certain processing activities

You can exercise these rights by contacting us at info@woodcrestbrand.com.

Security

We take reasonable steps to protect your information. However, no online or offline storage is 100% secure.

Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

For questions about this Privacy Policy or your data, contact us at: info@woodcrestbrand.com.